Terms and Conditions
Last updated: April 3, 2026
Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and KheyaMind AI Technologies Private Limited ("Company," "we," "us," or "our") governing your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms.
Definitions
- "Services" refers to our website, Magento 2 extensions, software, and related services
- "Products" refers to digital products, extensions, and software offered for sale
- "User," "you," or "your" refers to the individual or entity using our Services
- "Content" refers to all text, graphics, images, software, and other materials on our website
Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Account Registration
To access certain features, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
License and Ownership
Product License
Upon purchase, we grant you a limited, non-exclusive, non-transferable license to use our Products in accordance with the applicable license type (single site, multi-site, or unlimited). The license does not transfer ownership of the software or source code.
Intellectual Property
All Products, Services, and Content are protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or create derivative works
- Reverse engineer, decompile, or disassemble the software
- Remove or alter any copyright, trademark, or other proprietary notices
- Redistribute, sell, or sublicense the Products
- Use the Products for any unlawful purpose
Purchases and Payments
- All prices are in USD unless otherwise stated
- Prices are subject to change without notice
- Payment must be received before product delivery
- We accept payment via credit card, debit card, and other approved methods
- You are responsible for any taxes, duties, or fees associated with your purchase
- Failed payments may result in service suspension
Refunds and Cancellations
Refunds and cancellations are governed by our Refund Policy and Returns and Cancellation Policy. Please review these policies before making a purchase.
Support and Updates
Your license includes:
- Technical support for the duration of your license or subscription
- Free updates and bug fixes during the support period
- Access to documentation and installation guides
Support is provided via email during business hours. Response times may vary based on issue complexity.
Prohibited Activities
You agree not to:
- Use our Services for any illegal or unauthorized purpose
- Violate any laws, regulations, or third-party rights
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services or servers
- Collect or harvest user information without consent
- Impersonate any person or entity
- Share license keys or account credentials
Disclaimer of Warranties
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOU USE OUR SERVICES AT YOUR OWN RISK.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
Indemnification
You agree to indemnify, defend, and hold harmless KheyaMind AI Technologies Private Limited and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our Services or violation of these Terms.
Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice. Upon termination, your license to use our Products will immediately cease, and you must discontinue all use.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City, State], India.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services after changes are posted constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information
For questions about these Terms and Conditions, please contact us:
Email: legal@kheyamind.ai
Support: hello@kheyamind.ai
Phone: +91-XXX-XXX-XXXX
Company: KheyaMind AI Technologies Private Limited